News – Wrong Puzzle in the Wrong Box?

14/01/19

We understand a few people are receiving the wrong puzzle in the wrong box with puzzles?

This issue seems to be happening with puzzles; Original 30 - Strictly Can't Dance! and Christmas 5 - A Flaming Good Christmas!

We are extremely sorry for this inconvenience and any disappointment caused and we are looking into how this happened!

Our puzzles are normally renown for being brainteasers... however we think this may be too far!

To anyone affected by this, we have posted the box image and hints to the puzzles on our Facebook page to help you complete your puzzle.

If you have been unlucky enough to receive the wrong puzzle in Original 30 or Chirstmas 5 boxes, please email our customer service team customerservice@jumbo.eu and our team will be happy to help.

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